{"id":2472,"date":"2023-04-24T17:16:31","date_gmt":"2023-04-24T15:16:31","guid":{"rendered":"https:\/\/www.kleinetat.com\/?page_id=2472"},"modified":"2023-05-13T15:00:32","modified_gmt":"2023-05-13T13:00:32","slug":"general-terms","status":"publish","type":"page","link":"https:\/\/www.kleinetat.com\/en\/general-terms\/","title":{"rendered":"GTC"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2472\" class=\"elementor elementor-2472\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3a501a0e elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"3a501a0e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-3bb5f58\" data-id=\"3bb5f58\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-7438e6b8\" data-id=\"7438e6b8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-32068f97 elementor-widget elementor-widget-heading\" data-id=\"32068f97\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">General Terms and Conditions (GTC)<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-4d1fe5ee\" data-id=\"4d1fe5ee\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1f8a58a2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1f8a58a2\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1e4950b\" data-id=\"1e4950b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f4c60b4 elementor-widget elementor-widget-heading\" data-id=\"f4c60b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">General Terms and Conditions (GTC) for the online store of Kleine Tat Services GmbH<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-06f21ea elementor-widget elementor-widget-text-editor\" data-id=\"06f21ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li><span data-contrast=\"auto\">Scope of application\u00a0<\/span><\/li><li><span data-contrast=\"auto\"> Contractor<\/span><\/li><li>Contract conclusion<\/li><li><span style=\"font-size: 16px;\">Right of revocation<\/span><\/li><li><span style=\"font-size: 16px;\">Prices and shipping costs<\/span><\/li><li><span style=\"font-size: 16px;\">Delivery<\/span><\/li><li><span style=\"font-size: 16px;\" data-contrast=\"auto\">Payment<\/span><\/li><li><span style=\"font-size: 16px;\" data-contrast=\"auto\">Reservation of proprietary rights<\/span><\/li><li><span style=\"font-size: 16px;\" data-contrast=\"auto\">Dispute resolution<\/span><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-20eb650 elementor-widget elementor-widget-text-editor\" data-id=\"20eb650\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>1. Scope of application<br \/><\/strong><span style=\"font-size: 17px;\">1.1 These General Terms and Conditions (GTC) apply to all deliveries of the online store of Kleine Tat Services GmbH (hereinafter referred to as Kleine Tat Shop) to consumers and entrepreneurs.<br \/><\/span><span style=\"font-size: 17px;\">A consumer is any natural person who enters into a legal transaction for a purpose that is predominantly neither commercial nor self-employed. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his commercial or self-employed professional activity.<br \/><\/span><span style=\"font-size: 17px;\">1.2 The following shall apply vis-\u00e0-vis entrepreneurs: If the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby rejected; they shall only become part of the contract if we have expressly agreed to them.<br \/>1.3 The version of these GTC valid at the time of the order shall apply.<\/span><\/p><p><span style=\"font-size: 17px; font-style: normal; font-weight: bold;\">2.\u00a0<\/span><span style=\"font-size: 17px; font-style: normal; font-weight: bold;\">Contractor<\/span><span style=\"font-size: 17px; font-style: normal; font-weight: bold;\"><br \/><\/span><span style=\"font-size: 17px; font-style: normal; font-weight: 400;\">The purchase contract is concluded with<\/span><span style=\"font-size: 17px;\"><br \/><\/span><\/p><p><span style=\"font-size: 17px; font-style: normal; font-weight: 400;\">Kleine Tat Services GmbH<br \/>Lindenallee 16<br \/>48163 M\u00fcnster<br \/>Commercial register:  Amtsgericht M\u00fcnster<br \/>Registration number: HRB 20548<br \/>Managing Director: Volker Schittny<\/span><\/p><p><span style=\"font-size: 17px; font-style: normal; font-weight: bold;\">3.\u00a0<\/span><span style=\"font-size: 17px; font-style: normal;\"><b>Contract conclusion<br \/><\/b><\/span><span style=\"font-size: 17px; font-style: normal; font-weight: 400;\">3.1 The presentation of the products in the online store does not constitute a legally binding offer, but only an invitation to order.<br \/><\/span><span style=\"font-size: 17px; font-style: normal;\">3.2 By clicking the button \"Kostenpflichtig bestellen\" (Order with costs) you place a binding order for the goods listed on the order page. Your purchase contract is concluded when we accept your order by sending an order confirmation by e-mail immediately after receipt of your order.<br \/><\/span>3.3 The contract text is not stored by us and can no longer be retrieved by you after the order. However, with the order confirmation we will send you the order data and the cancellation policy in text form. Upon receipt of the confirmation e-mail, you can print them out or save them as a file. You can download the general terms and conditions in the version valid at the time of your order from our website. If you lose your order documents, we will be happy to send them to you upon request.<br \/><span style=\"font-size: 17px; font-style: normal;\">3.4 The language available for the conclusion of the contract is German.<\/span><\/p><p><span style=\"font-size: 17px; font-style: normal; font-weight: bold;\">4.\u00a0<\/span><span style=\"font-size: 17px; font-style: normal;\"><b>Right of revocation<br \/><\/b><\/span><span style=\"font-size: 17px;\">4.1 If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to his\/her commercial or self-employed professional activity), you have a right of revocation in accordance with the statutory provisions.<br \/><\/span><span style=\"font-size: 17px;\">4.2 If you as a consumer make use of your right of revocation according to 4.1, you have to bear the regular costs of the return.<br \/><\/span><span style=\"font-size: 17px;\">4.3 In all other respects, the right of revocation shall be governed by the provisions set out in detail in the following<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f9cfd1 elementor-widget elementor-widget-text-editor\" data-id=\"4f9cfd1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5>Revocation policy<\/h5><p><b>Right of revocation<\/b><br \/>You have the right to revoke this contract within fourteen days without giving any reason.<\/p><p>The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.<\/p><p>To exercise your right of revocation, you must inform us<\/p><p>Kleine Tat Services GmbH<br \/>Lindenallee 16<br \/>48163 M\u00fcnster<br \/>Tel: + 49 (0) 2536 3462042<br \/>E-Mail: services@kleinetat.com<\/p><p><span style=\"font-size: 17px;\">by means of a clear statement (eg a letter sent by mail or e-mail) about your decision to revoke this contract. You can use the attached sample revocation form for this purpose, but it is not mandatory. You can fill out and submit the sample  revocation form or another clear declaration electronically. If you make use of this option, we will send you confirmation of receipt of such revocation promptly (e.g. by e-mail).<\/span><\/p><p>In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.<\/p><p><span style=\"font-size: 17px; font-style: normal;\"><b>Consequences of the revocation<br \/><\/b><\/span><span style=\"font-size: 17px;\">If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We can refuse the repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.<\/span><\/p><p>You must return or hand over the goods to us immediately and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.<\/p><p>You bear the direct costs of returning the goods.<\/p><p>You only have to pay for any loss of value of the goods if this loss of value is due to the handling of the goods which is not necessary for the inspection of the condition, properties and functioning of the goods.<\/p><h6>- End of the revocation policy -<\/h6><h6>\u00a0<\/h6><h6>Sample revocation form<\/h6><h6><span style=\"font-weight: normal;\">If you want to revoke the contract, please fill out this form and send it back.<\/span><\/h6><h6><span style=\"font-weight: normal;\">An\u00a0<\/span><\/h6><h6><span style=\"font-weight: normal;\">Kleine Tat Services GmbH<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: normal;\">Lindenallee 16<br \/>48163 M\u00fcnster<br \/>Germany<br \/>E-Mail: services@kleinetat.com<\/span><\/h6><h6><span style=\"font-weight: normal;\">I\/we (*) hereby revoke the contract concluded by me\/us (*) for the purchase of the following goods (*)\/provision of the following service (*)<\/span><\/h6><h6><span style=\"font-weight: normal;\">__________________________________________________________________________<\/span><\/h6><h6 style=\"font-style: normal;\"><span style=\"font-size: 17px; font-weight: normal;\">__________________________________________________________________________<br \/><br \/><\/span><\/h6><h6 style=\"font-style: normal;\"><span style=\"font-size: 17px; font-weight: normal;\">_____________________________________<br \/><\/span><span style=\"font-weight: normal;\">Ordered on (*)<\/span><span style=\"font-size: 17px; font-weight: normal;\"><br \/><\/span><\/h6><h6><span style=\"font-weight: normal;\">_____________________________________<br \/>\/ received on (*)<\/span><\/h6><h6><span style=\"font-size: 17px; font-weight: normal; background-color: var( --e-global-color-b1a0c94 );\">_____________________________________<br \/><\/span><span style=\"font-weight: normal;\">Name of the consumer(s)<\/span><\/h6><h6><span style=\"font-weight: normal;\">_____________________________________<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: normal;\">Address of the consumer(s)<\/span><\/h6><h6><span style=\"font-weight: normal;\">_____________________________________<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: normal;\">Signature of the consumer(s) (only in case of notification on paper)<\/span><\/h6><h6><span style=\"font-weight: normal;\">_____________________________________<br \/>Date<\/span><\/h6><h6><span style=\"font-weight: normal;\">(*) Delete as applicable.<\/span><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-60c5d04 elementor-widget elementor-widget-text-editor\" data-id=\"60c5d04\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>5. Prices and shipping costs<br \/><\/strong><span style=\"font-size: 17px;\">5.1 The prices at the time of the order shall apply.<br \/>5.2 The prices stated on the product pages include the statutory value added tax and other price components.<br \/><\/span><span style=\"font-size: 17px;\">5.3 The prices offered include the shipping costs for delivery within Germany. For items that deviate from this, this will be clearly communicated again in the product description, in the shopping cart and on the order page.<\/span><\/p><p><b>6. Delivery<br \/><\/b><span style=\"font-size: 17px;\">6.1 Delivery is only made within Germany.<br \/><\/span><span style=\"font-size: 17px;\">6.2 The delivery time is 3-5 business days. We indicate any deviating delivery times on the respective product page.<br \/><\/span><span style=\"font-size: 17px;\">6.3 Self-collection is not possible for logistical reasons.<\/span><\/p><p><span style=\"font-size: 17px; font-style: normal; font-weight: 400;\"><span style=\"font-weight: bold;\">7. Payment<br \/><\/span><\/span><span style=\"font-size: 17px;\">7.1 Payment shall be made throughout Germany either by PayPal, credit card (VISA, MasterCard, American Express), Apple Pay, Google Pay or prepayment (bank transfer).\u00a0<br \/><\/span><span style=\"font-size: 17px;\">7.2 If you choose the payment method prepayment (bank transfer), we will give you our bank details in the order confirmation and deliver the goods after receipt of payment.<br \/><\/span><span style=\"font-size: 17px;\">7.3 The purchase price shall become due upon conclusion of the contract.<\/span><\/p><p><span style=\"font-size: 17px; font-style: normal; font-weight: 400;\"><span style=\"font-size: 17px; font-weight: bold;\">8. Reservation of proprietary rights<br \/><\/span><\/span>8.1 The goods shall remain our property until payment has been made in full.<\/p><p><span style=\"font-size: 17px; font-style: normal; font-weight: 400;\"><span style=\"font-size: 17px; font-weight: bold;\">9. Dispute resolution<br \/><\/span><\/span>9.1 The EU Commission has created an Internet platform for online dispute resolution. The platform serves as a contact point for the out-of-court settlement of disputes concerning contractual obligations arising from online purchase contracts. More information is available at the following link:\u00a0<a style=\"font-size: 17px; background-color: #ffffff;\" href=\"http:\/\/ec.europa.eu\/consumers\/odr\" target=\"_blank\" rel=\"noopener\">http:\/\/ec.europa.eu\/consumers\/odr<\/a><span style=\"font-size: 17px;\">.\u00a0<\/span><span style=\"font-size: 17px;\">We are neither willing nor obliged to participate in a dispute resolution procedure before a consumer arbitration board.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e265241 elementor-widget elementor-widget-text-editor\" data-id=\"e265241\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Generel Terms Kleine Tat\u00a0 \u00a0|\u00a0 As of 01.05.2023<br \/>You can find former versions of our generel term in the <a href=\"https:\/\/www.kleinetat.com\/en\/document-archive\/\">Archive<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Allgemeine Gesch\u00e4ftsbedingungen (AGB) Allgemeine Gesch\u00e4ftsbedingungen (AGB) f\u00fcr den Online-Shop der Kleine Tat Services GmbH Geltungsbereich\u00a0 Vertragspartner Vertragsschluss Widerrufsrecht Preise und Versandkosten Lieferung Zahlung Eigentumsvorbehalt Streitbeilegung 1. Geltungsbereich1.1. F\u00fcr alle Lieferungen des Online-Shops der Kleine Tat Services GmbH (nachfolgend Kleine Tat Shop) an Verbraucher und Unternehmer gelten diese Allgemeinen Gesch\u00e4ftsbedingungen (AGB).Verbraucher ist jede nat\u00fcrliche Person, die [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"enabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2472","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.kleinetat.com\/en\/wp-json\/wp\/v2\/pages\/2472","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.kleinetat.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.kleinetat.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.kleinetat.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.kleinetat.com\/en\/wp-json\/wp\/v2\/comments?post=2472"}],"version-history":[{"count":88,"href":"https:\/\/www.kleinetat.com\/en\/wp-json\/wp\/v2\/pages\/2472\/revisions"}],"predecessor-version":[{"id":3348,"href":"https:\/\/www.kleinetat.com\/en\/wp-json\/wp\/v2\/pages\/2472\/revisions\/3348"}],"wp:attachment":[{"href":"https:\/\/www.kleinetat.com\/en\/wp-json\/wp\/v2\/media?parent=2472"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}